Want to know what we’re doing to keep your children safe in 2020? View Our COVID-19 Policy

Through the uncertainties of a global pandemic, Windermere Nannies remains committed to serving families in our community. We hope that we can work together to keep all our families and their respective nannies healthy and happy.

As parents, we understand the immense pressure you’re feeling and the difficult decisions that are being made by so many families right now. We are making every effort to ensure the health and safety of your family and the Windermere team members you may come in contact with.

With this, all Windermere sitters and nannies are adhering to CDC guidelines. As a business, we are committed to following the recommended protocol to ensure the safety of our community.

We will continue to provide a safe space for children and support to families -whatever their needs may be. Whether you need that extra set of hands, a sitter to provide care, or a tutor to make sure your children don’t fall behind during this unique learning period, we are here and prepared to assist you.

We have put guidelines in place for both our families and nannies below. To protect our childcare team and other families, we ask every family to adhere to the following guidelines:

  • All members of your household must be free of illness for a minimum of 14 days.
  • All members of your household should be free from any signs or symptoms of Covid-19 including, but not limited to coughing, fever, and shortness of breath. Please click here to see a full list of symptoms.

Note: Doctors say parents should look for fever, as well as a combination of any of these symptoms: abdominal pain, confusion, diarrhea, red eyes, rash, swollen hands and feet, difficulty breathing, and loss of consciousness. Sometimes the abdominal pain can be so severe it mimics appendicitis.

  • All members of your household must refrain from travel outside the state for 30 days before utilizing any of Windermere Nannies services.
  • All members of your household should be practicing social distancing whenever and wherever possible.
  • All members agree not to ask their nanny or sitter to take a child outside of the home during this period – we handle this on a case by case basis, but we can not allow our team members to visit high traffic areas including public parks, restaurants, etc. To protect our families we require our childcare team to adhere to the following guidelines put in place by the Centers for Disease Control and Prevention.
  • Nannies and sitters can not transport a child outside of the home during this period unless it is for a medical emergency. Exception requests may be made through Windermere Nannies. However, under no circumstances will our nannies or sitters be permitted to take your child(ren) to playdates or other settings where other children will be including gymnastics, athletic events, etc. Unfortunately, we can not guarantee everyone attending these events will practice social distancing to keep your little ones safe.
  • At this time, Windermere Nannies can not accept any jobs in a home where a member of the home is sick.
  • All nannies and sitters have been instructed to wash hands frequently and model good health and hygiene to reduce the spread of germs.
  • We require all nannies and sitters to remove their shoes and wash hands upon arrival to your home. This helps prevent the spread of germs and keeps your home a safe place for you and your family.
  • We ask that all nannies practice social distancing while outside their home. Our team members play an integral role in the health and safety of our community and are dedicated to keeping you and your family safe.
  • We require each of our nannies to check their temperature daily and keep a log of their temperatures. We ask all team members with a temperature greater than 99.9F to refrain from accepting any jobs for services through Windermere Nannies.

If you have any questions regarding our COVID-19 policies, we encourage you to contact us. Thank you for trusting Windermere Nannies and allowing us to remain an integral part of your daily life. Stay safe and healthy!

— The Windermere Nannies Team